COVID-19 (Coronavirus)

microscopic view of virus cell


The City of Chino is actively monitoring the novel coronavirus (COVID-19).  The City is receiving daily reports on this subject from the State and County Health Department.

On March 10, San Bernardino County declared a local health emergency to ensure that it will have the authority to take measures necessary to protect and preserve public health and safety, including seeking aid from state and federal authorities as necessary. 

We encourage residents to follow all recommendations from the CDC as well as local advisories from the California Department of Public Health and the San Bernardino County Department of Public Health. Please visit the links below for resources and real-time information.

City of Chino's Emergency Proclamation
City of Chino's Resolution 2020-015

COVID-19 Testing

To view upcoming testing locations and details, please visit sbcovid19.com.

Cases in Chino

San Bernardino County reports on the number of confirmed cases of COVID-19 in the county and has a break down by city available on their dashboard. This information is updated daily. To view the county dashboard, please visit sbcovid19.com.

Customer Service Continuation Plan

The following is an update on the measures the City has taken to help reduce the spread of the Coronavirus while continuing to provide services to the community. 

Please view the information below for ways to safely access City services and participate in public processes such as the City Council meetings. The closures and policies implemented are the result of the City following the on-going national, state and local directives regarding Coronavirus to help contain the spread of the virus. The City continues to monitor the Coronavirus pandemic and will issue updates as more information becomes available or if there are any changes. 

Utility Billing
To pay City utility bills, residents and businesses are encouraged to take advantage of our various payment methods: 

      -On-line payments are accepted by credit card (VISA, MasterCard, or Discover), or by an electronic check at www.cityofchino.org/billpay

      -Mail a personal or company check to City Hall using the return envelope provided with your utility bill.

      -Credit card (VISA, MasterCard, or Discover) payments are accepted over the telephone at 909-334-3264.

      -Drop your payment off at the convenient drive-up payment box located in the west parking lot behind City Hall; entry to the parking lot is available from Chino Avenue or Sixth Street.

      -Use the drop slot payment box located on the building wall next to the east entrance to City Hall.

To speak to someone, please call (909) 334-3264 or email UtilityBilling@cityofchino.org during normal business hours: Monday-Friday, 7:30 a.m. – 5:30 p.m.

In the event there is an emergency with your water or sewer service please contact (909) 334-3264. If your emergency occurs after normal business hours, please call our Police Dispatch Center at (909) 628-1234.


Community Services Department 
For general inquiries, please call 909-334-3258 or email communityservices@cityofchino.org. Check out the City's Virtual Recreation page for ideas on recreating at home. For more on Community Services, visit their department webpage at www.cityofchino.org/CS.


Communications
To ensure that you are notified of critical City-specific information, sign up for ChinoNotify to receive messages and alerts.


Next Steps
We will continue to monitor public health agency recommendations on public gatherings and other guidance specific to government agencies. If there are changes to City operations or specific actions that impact the Chino community, we will notify the community of these actions.

We will provide an update to the Chino community on a regular basis moving forward. Please note, this is a rapidly evolving situation and the customer service continuation plan may change daily, if not hourly.

How Can You Help? (Chino Cares Challenge)

Chino is a resilient community full of people who care about one another. To get through this pandemic, we need to work together.

For ways you can help, please visit the Chino Cares Challenge page, here.

Multilingual & ASL

Español

Para obtener información sobre COVID-19 de los Centros para el Control y la Prevención de Enfermedades (CDC) en español, visite esta pagina.

Para obtener información sobre COVID-19 de el Departamento de Salud Publica de California en español, visite esta pagina.

CDC Multilingual Fact Sheets/Flyers

For resources in languages including Chinese, Arabic, Vietnamese, Korean, and more, please click here.


American Sign Language

The CDC has created an ASL video series surrounding COVID-19. Topics include creating face coverings, symptoms, prevention tips, managing stress and anxiety, and social distancing. View the series here.

Make A Family Plan

Creating a household plan can help protect your health and the health of those you care about in the event that a family member becomes ill. You should base the details of your household plan on the needs and daily routine of your household members.

For more information, please visit the CDC's page on planning guidance.

Remember to include pets as part of your plan, click here for tips.

Closures and Cancellations

Updated 5/18/20

City Facilities
-Carolyn Owens Community Center
-Neighborhood Activity Center
-Ayala Park Batting Cages and Skatepark
-Chino Boxing Gym
-Chino Youth Museum
-Old Schoolhouse Museum
-Teen Center 
-Preserve Community Center
-The Chino Senior Center. Frozen lunches will be available upon request for pick up or delivery and social services will continue by phone at 909-334-3271. 
-San Bernardino County Public Libraries 
-Facility, pavilion and field rentals. Renters can call 909-334-3258 for more info.


City Meetings
Healthy Coalition Meeting
Teen Advisory Committee
Teen Opportunity Program

City-Sponsored Events
-Chino Youth Track and Field (March 14)
-Chino City Hall on the Move (March 14)
-Chino Valley Chamber of Commerce Salute to Public Safety (March 19)
-Teen Night Out (March 20)
-Cultural Palooza (March 21)
-Volleyball Clinic (various dates beginning March 21)
-Garden Workshop & Children’s Discovery Workshop (March 21, April 18)
-MLB Pitch, Hit & Run (March 21)
-Ball N’ Brunch at the Preserve (March 28)
-Residential Community Cleanup (March 28)
-Irrigation Workshop (March 28)
-Chino Youth Museum First Fridays – Arbor Day (April 3)
-Teen Glow in the Dark Egg Hunt (April 3)
-Healthy Family Day (April 4)
-Chino Youth Museum Lunch with the Bunny (April 9)
-Earth Day Celebration (April 16)
-Corporate Challenge


Senior Events and Activities
-Senior Bingo (March 13)
-St. Patrick’s Day Senior Bingo (March 14)
-Sock Hop Dance (March 19)
-Legends Senior Challenge (March and April)

Classes & Programs
-
Contract Classes: The current session will be cancelled. No new registration for classes until after April.
-Enrichment Classes: Suspended immediately
-Spring Camp
-Tiny Tots

Sports

-Adult basketball, aerobics and soccer suspended immediately.
-Open gym basketball, pickle ball and volleyball at the NAC and Preserver are canceled.
-Batting Cages are closed.
-Pee Wee Soccer

District Programs 
-After School: All SOAR and High Five sites
-Counseling at schools (however, Human Services 13201 Central Ave, is open for counseling with social distancing)
-TUPE
-HOPE: Case Management, TYKES, McKinney Vento, CARE Closet, Health Center (some of these programs may remain open pending District decision.
-PALS
-Sunrise Kids

Chino Valley Unified School District Updates

The Chino Valley Unified School District directed the closure of the district’s 35 schools,  beginning Monday, March 16, 2020 to the end of the school year.

For more information from the Chino Valley Unified School District, visit their website here.

Public Meetings

Chino City Council Meetings via Teleconference
In light of Executive Order N-29-20 issued on March 17th, the City of Chino has made several opportunities for everyone to watch or participate in upcoming City Council Meetings. Members of the public may submit written comments to CityClerk@cityofchino.org. Individuals may leave verbal comments up until 5:30 p.m. on the respective meeting date by calling (909) 334-3306. Visit the City Council page for more participation details.
 
For information on Community Services Commission Meetings, click here.

For information on Planning Commission Meetings, click here.

Senior Resources

The Senior Center is closed to the public but staff are available to answer phone calls at 909-334-3271, Monday-Friday 8am-5pm.

Frozen Meals by The Family Service Association:
The Family Service Association is offering a week’s worth of frozen meals for pick up or delivered to homebound seniors. Seniors must be 60 years or older. Space is limited, to register, please call the Senior Center at 909-334-3271. 


Wellness Checks:

Will be done via phone calls to our participants to check in, assess needs and provide resources.


Case Management
Consultations will be conducted via phone and by appointment. We will continue to assist with Utility and Rental assistance


Transportation
Transportation will be available for Doctors visits and Prescription Drop Off/Pick up ONLY. Appointments and reservation can be made at 909-334-3271.


Serving Our Seniors Program
The Chino Valley Fire District, in partnership with the Chino Valley Fire Foundation, established the Serving our Seniors (S-O-S) program to enable individuals at high risk of contracting COVID-19 to self-isolate. Read the full Press Release here.

If you are a senior or a person classified as high risk living in the Chino Valley and are unable to leave your home for food, medication, or other essential services, we are here for you.

The Chino Valley Fire District asks that you call us at 909-315-8850 or email us at sos@chofire.org with your request for service.



Grocery Stores offering Senior Hours
Albertsons
12013 Central Ave
909-464-1594
Senior Hours 7:00am-9:00am, M-F

Aldi
3840 Grand Ave
(855) 955-2534
Senior Hours 8:30am-9:30am, Tuesdays & Thursdays

Clark’s Nutrition & Natural Foods Market
12835 Mountain Avenue
909-993-9200
Senior Hours 8:00am – 9:00am

Cravings
4024 Grand Ave
909-760-8899
Senior Hours 9:00am-10:00am, M-F

CVS
12101 Central Ave
(909) 591-3911
Senior Hours 8:00am-9:00am Tuesdays & Wednesdays

Dollar Tree
11975 Central Avenue
Special Hours for senior, individuals with pre-existing health conditions, and pregnant women. 8:00am -9:00am Monday – Saturday and 9:00am. – 10:00am on Sundays

Sam's Club
3951 Grand Ave
(909) 548-6173
Senior Hours: 7:00am-9:00am on Tuesdays and Thursdays

Smart & Final
12164 Central Ave,
909-627-7687
7:30am-8:00am

Stater Bros.
6989 Schaefer
909-627-6665
Opens at 7:45am for senior shopping

Stater Bros.
4721 Riverside Dr
909-627-3015
Opens at 7:45am for senior shopping

Superior Grocers
12375 Central Avenue
909-590-5415
Senior Hours 7:00am – 8:00am

Target
5555 Philadelphia Street
909-627-8433
Senior Hours 8:00am - 9:00am Wednesdays Only

Target
3944 Grand Ave
909-465-5804
Senior Hours 8:00am - 9:00am Wednesdays Only

Walgreens
12490 Central Ave
(909) 464-9520
Senior Hours 8:00am-9:00am

Walmart
3943 Grand Ave
(909) 364-1968
Senior Hours 6:00am-7:00am

Chino Valley Fire District Updates

The Chino Valley Fire District stands by its mission of providing exceptional service and safeguarding the community. Fire District personnel want to reassure the public that there will not be any disruption to emergency services. The personnel will continue responding to all emergency calls for service in the Chino Valley.

The Chino Valley Fire District created a temporary page to help answer your questions and address your concerns, visit it here: http://chinovalleyfire.org/312/COVID-19-Information. Valuable information can also be found on the Fire District’s Facebook, Instagram, and Twitter @cvifd.

Business/Employee Resources

The City of Chino values its businesses and is making every effort to ensure that those businesses can sustain the challenging times created by the Coronavirus (COVID-19). City staff continue to identify opportunities that may provide aid and help weather the challenges affecting business operations.

For more, please visit the City's Business COVID-19 Resource Page.