Human Resources & Risk Management

City Hall Fountain

The Human Resources Department is made up of four program areas:

  • Personnel
  • General Liability and Workers' Compensation
  • Employee Services
  • Information Technology Services

The Personnel program manages the City's employment system through the development and implementation of sound personnel management practices and procedures. Support services are provided to each City department with recruitment and employee relations matters.  Recruitment of qualified personnel, labor negotiations, oversight of personnel actions and compliance with state and federal labor laws fall under this program's purview.

The General Liability and Workers' Compensation program serves the public as well as City employees. It establishes comprehensive risk management  and loss prevention guidelines and is responsible for the acquisition of excess liability insurance, public official bonds, claims administration and joint efforts with defense counsel.  It supports best practices in an ongoing effort to reduce loss exposure and ensure the safety of the public and City employees.

The Employee Services program centralizes the budgeting and management of City's health, wellness and compensation plans. This includes implementing agreements that have been codified in resolutions adopted by City Council, memorandums of understanding with labor associations and mandates required by State and Federal law.


The Information Technology Division supports Citywide technological needs and manages and maintains the City’s computer systems; providing GIS services to various departments; interfacing with copiers, telephones, cellular phones, and supporting a variety of other communication devices for the purpose of providing the most effective and efficient service to residents and City customers including the Police Department’s 911 emergency communications system.

Mission Statement

To sustain excellent customer service to all customers of the Human Resources Department by providing accurate information; being highly responsive; maintaining cooperative working relationships; and demonstrating progressive and innovative approaches in carrying out our program tasks.

Anthony Arroyo
Director of Human Resources & Risk Management
Anthony Arroyo

Contact Us


Human Resources:
(909) 334-3274

13220 Central Avenue

Customer Service Form